Shipping Policy
At Neem Tres, we strive to ensure that your experience with us is seamless and satisfying. Please review our shipping policy below:
Processing & Dispatch
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All orders will be processed and dispatched within 7 business days of placing the order.
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Orders are processed during business hours (Monday to Friday, excluding public holidays).
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As all our products are carefully inspected and packed, we request your patience while we ensure your order is prepared with care.
Shipping & Delivery
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We ship across India using trusted courier partners to ensure timely and secure delivery.
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Once your order is dispatched, you will receive a tracking ID via email allowing you to track the status of your shipment.
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Delivery timelines may vary depending on the destination and unforeseen courier delays. While we aim to deliver as soon as possible, please note that these factors are beyond our control.
Shipping Charges
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Shipping charges, if applicable, will be calculated at checkout. Any promotional offers or free shipping will be mentioned on the product or cart page.
Incorrect Address or Failed Delivery
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Customers are requested to provide complete and accurate delivery information at checkout. Neem Tres will not be responsible for delays or non-delivery caused due to incorrect addresses.
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In case of failed delivery due to incorrect information or non-availability of the customer, re-shipping costs will be borne by the customer.
International Shipping
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We currently do not ship internationally. For special requests, please contact us directly at support@neemtres.com
Support
For any queries related to shipping or delivery, you can reach us at support@neemtres.com , and our team will be happy to assist you.
We appreciate your patience and support. Thank you for shopping with Neem Tres!
