Terms & Conditions – Neem Tres
Welcome to Neem Tres. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
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This website is operated by Neem Tres. Throughout the site, the terms "we," "us," and "our" refer to Neem Tres.
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By visiting our site and/or purchasing from us, you engage in our "Service" and agree to these Terms and Conditions, including any additional policies referenced herein.
2. Products & Services
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All products featured on Neem Tres are handwoven and unique. Minor variations in colour, weave, or design are natural characteristics of handloom and not considered defects.
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We reserve the right to modify or discontinue any product at any time without notice.
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Product images are for reference only, and actual colours may vary due to screen differences.
3. Pricing & Payments
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All prices listed on the website are in INR (Indian Rupees) and inclusive of applicable taxes unless stated otherwise.
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Prices and availability of products are subject to change without prior notice.
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Payments are processed securely through trusted payment gateways. Neem Tres does not store your payment details.
4. Shipping & Delivery
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Orders are shipped within 7 business days of confirmation. Delivery timelines depend on the destination and courier services.
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Customers will receive a tracking ID once the product is shipped.
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Neem Tres is not responsible for delays caused by courier partners or circumstances beyond our control.
5. Returns & Exchanges
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We accept returns or exchanges only in cases of defective or damaged products, reported within 48 hours of delivery.
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Products must be unused, unwashed, and in original packaging. For more details, please refer to our Returns & Exchange Policy.
6. Intellectual Property
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All content on the Neem Tres website, including text, images, graphics, logos, and designs, is the property of Neem Tres.
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Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. Limitation of Liability
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Neem Tres will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
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We are not responsible for allergic reactions or misuse of our products.
8. Privacy
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Your personal information is collected, used, and protected as per our Privacy Policy.
9. Governing Law
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These Terms and Conditions are governed by and construed under the laws of India.
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Any disputes shall be subject to the jurisdiction of courts in [City/State – e.g., Kerala].
10. Contact Us
For any queries regarding these Terms and Conditions, please contact us at:
support@neemtres.com

